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While there’s an extensive range of marketing, selling and fulfilling activities to think, a couple of key elements will always be at play when it comes to your Amazon Order Defect Rate. We strongly suggest cautiously studying ALL A-to-z claims and customer feedback — the primary drivers of your ODR — to discover what’s causing them. Is it late shipments, cancellations or mismatched expectations? If you find a recurring problem, make it a first priority. The sooner you overcome any issues, the less possibility they’ll have to impact your rating. If you sell overseas, make confirm that you can translate and know all A-to-z claims and customer feedback. From time to time, you may come across customer feedback that includes obscene language or personally particular information. Or you might get a lost review that’s intended for the product itself, or that addresses issues around an order fulfilled by Amazon. In this situation, simply dial Amazon via Vintek system +1-844-444-4171 to edit the feedback so it won’t impact your ODR.
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